Senior Business Systems Associate Midland, TX Posted: 9/3/2024
Job Description
Job ID#:
10276
Job Category:
Information Systems
Position Type:
Full Time, Regular
Primary responsibility is support of EOG's Midland division's cellular telecommunications. Will assist users with cell phone support, phone replacement and general daily issues. Provide analysis of related billing to help manage costs. Coordinate ideas, information and equipment with corporate communications staff. Will travel to division field offices as needed.
Additional responsibilities may include the following:
Deploy and maintain desktops, laptops and all associated peripherals
Provide end-to-end PC application and hardware support
Coordinate software delivery to desktops using Altiris
Tests standard PC images and recommends standard specifications for PC rollouts. Should have prior experience with enterprise wide hardware and software rollouts
User account creation and administration for Active Directory and Lotus Notes
Maintain user and file security
Support Anti-Virus clients. Maintains an awareness of general virus threats and possible solutions to mitigate these threats
Support Citrix clients and application access.
Support Lotus Notes clients
Install and maintain network and standalone printers, digital senders and copiers
Remote access support for VPN, SSLVPN and dial-in users
Local Area Network experience
Monitor various sources to remain informed concerning the most current technologies
Documents procedures and processes as necessary
Special projects as necessary
Job Requirements
High school diploma or GED required. Bachelor's degree in Computer Science, or equivalent experience preferred.
3+ year experience providing telecommunications and desktop support preferred
Strong interpersonal and communication skills.
Strong telephone communication skills.
Some familiarity with network administration.
Must be highly motivated and a self-starter with ability to recognize and solve problems.
Good knowledge of Windows, Citrix, and Outlook.
Good working knowledge of PC Hardware
Travel to all field offices to assist as needed.
Ability to lift up to 50 lbs.
Willing to be on-call 7x24
Position will be filled at a level commensurate with experience
EOG Resources is an Equal Opportunity/Affirmative Action Employer including Veterans and Disabled.
Individuals with a disability who wish to request an accommodation to complete an employment application, please Click here or call 713-651-6694.
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